If you have unposted Refund Payable batches from a prior period, you will need to reach out to the Property site team to Post Adjust Deposit Accounting for those specific Past tenants in order to update the post month for the Refund Payable to the current period.

Example

Select Edit on desired Refund Payable:


Select Edit Detail:


Review Post Month. If Post Month is a prior period, Site team will need to Adjust Deposit Accounting:



Site team

Tenant record > Function > Adjust Deposit Accounting:





After Adjust Deposit Accounting is posted, the Refund Payable post month will update to the current period, allowing you to review/post: